FAQ

FAQ

Who can purchase adult products?

Adult products are for customers aged 18 or over.

Is packaging discreet?

We aim to use discreet outer packaging where available.

How do I track an order?

Use the real tracking information supplied after dispatch, or contact lululusz88@gmail.com with your order number.

Can I return an intimate product?

Contact support before sending anything back. Hygiene and safety rules may limit returns of opened or used intimate products. See the returns policy for the final rules.

What payment methods are accepted?

Only payment methods currently available at checkout should be listed. PayPal is currently unavailable.